Sales Policy – TrueGuard Insure
Effective Date: November 29, 2024
By accessing or purchasing from trueguardinsure.click, you agree to abide by the following Terms and Conditions. These terms govern the sale and purchase of products on our website, and they form a legal agreement between you (the “Customer”) and True Guard Insure (“we,” “us,” or “our”). Please read these terms carefully before making any purchases.
1. Pricing and Availability
All prices listed on the trueguardinsure.click website are in U.S. Dollars (USD) and are subject to change without prior notice. We strive to ensure that all product descriptions, pricing, and availability information are accurate and up-to-date. However, despite our best efforts, there may be occasional errors or discrepancies in the information provided. If we identify an error in pricing or availability after you have placed an order, we will promptly notify you of the change. At that time, you will have the option to confirm the updated details, or you may choose to cancel the order and receive a full refund if the discrepancy is significant.
2. Order Confirmation
Once you have placed an order, you will receive an Order Confirmation Email that includes the details of your purchase. Please take the time to carefully review this email, as it will contain important information about your order, such as product specifications, prices, and shipping details. If you notice any discrepancies or have any questions regarding the information in your confirmation email, please contact us immediately. We are committed to resolving any issues quickly to ensure your satisfaction.
3. Payment
We accept a variety of secure payment methods to accommodate our customers. These include major credit and debit cards, as well as trusted online payment processors such as PayPal and other secure digital wallets. All payments are processed securely through industry-standard encryption technologies to safeguard your personal and financial information.
When you place an order, you authorize us to charge your selected payment method for the total amount of your purchase, including any applicable taxes, shipping fees, or other charges. If your payment method is declined or any issues arise with processing the payment, we will notify you, and you may be asked to provide an alternate form of payment.
4. Shipping and Delivery
We offer shipping to the United States and internationally. Please note that delivery times can vary depending on your location and the shipping method you select at checkout. While we strive to ensure prompt processing and shipping of all orders, delivery times are estimates and may be affected by factors beyond our control, such as customs delays or severe weather.
For U.S. orders, estimated delivery times typically range from 3-7 business days, depending on the shipping option chosen. International orders may take longer, with typical delivery times ranging from 7-21 business days. You will be provided with an estimated delivery date at the time of purchase.
Please ensure that the shipping address you provide is accurate and complete to avoid delays. If a package is returned to us due to an incorrect or incomplete address, we may require you to cover the additional shipping charges for reshipment.
5. Risk of Loss
Once your order is shipped, the risk of loss and the title for the products pass to you, the customer. This means that if your package is lost, damaged, or stolen during transit, it becomes your responsibility to address the issue with the carrier. We recommend tracking your shipment and contacting the carrier for assistance in such cases.
If your package does not arrive or is damaged during delivery, please contact us immediately. We will assist you in filing a claim with the shipping carrier and, where possible, work with you to resolve the situation. Depending on the carrier and the nature of the claim, we may assist you in securing a refund or replacement, but the final outcome will be determined by the carrier’s policies.
6. Returns and Refunds
We want you to be fully satisfied with your purchase. If you are not satisfied with your product, we offer a return and refund policy, subject to the following conditions:
- The product must be in its original condition, unused, and with all tags, packaging, or accessories intact.
- Returns must be made within 30 days from the date of delivery.
- Certain items, such as personalized or perishable goods, may not be eligible for return.
To initiate a return, please contact our customer service team, and we will provide instructions on how to return your items. Once the return is processed, you will receive a refund to your original payment method.
7. Limitation of Liability
We are not liable for any direct, indirect, incidental, special, or consequential damages that may arise from the use of our products or services, including delays, loss of data, or loss of income. Our liability is limited to the total amount paid by the customer for the specific product in question.
8. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. When we make changes, we will update the Effective Date at the top of this page. It is your responsibility to review these terms periodically to stay informed about any changes. Continued use of our website and services after any changes are made constitutes your acceptance of the revised Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in the State of Alabama, U.S.A.
If you have any questions or need further clarification regarding these Terms and Conditions, please do not hesitate to contact us. We are here to help ensure your shopping experience is smooth and satisfactory.
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